Platform sub-processors

Current list — effective 1 September 2026

How to read this list

Core providers support the Platform generally. Feature-dependent providers receive personal data only when the relevant integration or feature is enabled and used. The exact data depends on the subscriber’s configuration and instructions.

ProviderPurposeUse
RailwayApplication hosting, runtime infrastructure and service logs.Core Platform
NeonManaged PostgreSQL database infrastructure.Core Platform
CloudflareDNS, traffic delivery, security and domain services.Core Platform
ResendTransactional and service email delivery.Core Platform
GoCardlessHosted Direct Debit mandate setup, payment collection and payment status.Feature-dependent
QuickFileCustomer records, subscription invoices and accounting workflow.Feature-dependent
OpenAIAI-assisted knowledge, analysis and generation when an enabled feature is used.Feature-dependent
Together AIAI model processing when the configured research or generation feature is used.Feature-dependent
StannpPostal campaign production and fulfilment when requested by a subscriber.Feature-dependent
MailchimpSubscriber-configured marketing audience synchronisation.Feature-dependent
SalesforceSubscriber-configured CRM synchronisation.Feature-dependent
Retell AISubscriber-configured voice calling workflows and related call records.Feature-dependent
CalendlySubscriber-configured meeting booking.Feature-dependent

Changes and international transfers

Where a new sub-processor may materially affect Customer Personal Data, Valtura gives the notice required by the applicable DPA (normally at least 30 days). Subscribers may object on reasonable data-protection grounds as described there.

Where a provider processes data outside the UK, Valtura uses an applicable lawful transfer mechanism and supplementary measures where appropriate. Questions or objections may be sent to platform@valturaplatform.co.uk.